A psychologist from Kingston Business School has reviewed 42 academic and practitioner research papers and has bust three popular myths about email use:
* Email stops us from fostering high-quality work relationships. The reality is that email only reflects and potentially accentuates existing cultures of trust.
* We should limit ourselves to checking email a few times a day. In fact, we need to check and process email regularly in order to prioritise and control our work effectively.
* Email is a time wasting distraction from real work. Actually only a tiny proportion of email sent and received at work is non-work critical.
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